Alenya 2-Piece Sectional ITEM# – APK-16601-R2

A:

The size and weight of your online purchase are factors that help us determine the most efficient delivery method.

Standard Shipping – We ship smaller, lighter items via courier or mail (Tcs, Leopard , M&P courier services).
You’ll receive notification as soon as the order ships. Items may require assembly. Available shipping
options will be noted in the shopping cart, but generally include 2-day and 4-day shipping. If 1-day shipping
is available for an order, the order is expected to be delivered within 1 business day after it has been shipped
and picked up by the delivery carrier. If 2-day shipping is available for an order, the order is expected to be
delivered within 2 business days after it has been shipped and picked up by the delivery carrier. Business days
do not include weekends. Delivery may be delayed by factors such as changes in inventory, delivery capacity, and
unforeseen circumstances beyond our control, such as strikes, natural disasters, and inclement weather.

In-Home Delivery – woodworkinterior.com will deliver larger items one of two ways: directly from an independently owned
and operated woodworkinterior (depending on the store proximity to the final destination) or via Courier shipping service.

You will receive your order either via Standard Shipping or In-Home Delivery. The size and weight of your online purchase are
factors that help us determine the most efficient delivery method.

Standard Shipping – We ship smaller, lighter items via courier. Items may require assembly.
You’ll receive notification as soon as the order ships.

Home Delivery – woodworkinterior.com will deliver larger items one of two ways: directly from an independently owned and operated
woodworkinterior (depending on the store proximity to the final destination) or via courier shipping service.

After you place your order, will be contacted (typically within two business days) to schedule home delivery. Please arrange for
an adult to be present when the truck arrives. We understand timing is important, so if you need to reschedule the date, contact
the delivery provider as soon as possible at the phone number listed in your order confirmation. We request a 48-hour notice if you want
to reschedule or cancel delivery. You may incur an additional fee if you reschedule less than 48 hours prior to delivery, or if no
one is home when the delivery team arrives. If delivery does not take place within 30 days of the original scheduled delivery date,
the order may be treated as a canceled order.

For Standard Shipping items arriving via courier: a tracking notification will be emailed to you as soon as order leaves warehouse.
The email contains information on how to track your order until it arrives.

In-Home Delivery orders: typically around 4 business days after purchase, the delivery service will contact you and schedule a
delivery time at your convenience. They will also call you the day before delivery to further confirm the delivery time and date.

All merchandise purchases are subject to sales tax based in accordance with the current state and local tax rates for the
Standard Shipping/In-Home Delivery destination. Taxes are generally calculated on the total selling price of each item, which
depending on local and state laws, may include discounts and shipping and processing charges.

Standard Shipping orders can be delivered to all states.

If incorrect items are delivered or your order is incomplete, contact us and we will make it right.
Call Customer Care at 03132774409, Monday through Friday, 7 a.m. to 7 p.m. & Saturday, 7 a.m. to 5:30 p.m. (CT)

Online Purchases

After completing your online order, we sent an email to you confirming the purchase and method(s) of delivery.

Standard Shipping – As soon as an order ships, you will receive an email containing the tracking number and name
of the delivery carrier. Please refer to this email if you have concerns about the delivery status of an order.

In-Home Delivery – The emailed confirmation you received after placing your order contains who to call for questions
concerning delivery. You can track the delivery status by clicking here.

In-Store Purchases

We, at woodowrkinterior, work to ensure that you get what you see on our website. We do
not offer exchanges (unless the product was damaged on arrival and we are unable to replace the item)
and refunds for order cancellations.

In the rare case when you absolutely don’t like the product or don’t have the space to keep it
or have some unforeseen circumstances that make you cancel the order, you have to raise the same at the time of delivery.

FOR ALL PRODUCTS: Once we have delivered the product and left the customer’s premises, we will NOT be able to accommodate any cancellation
or change. We request the customer to personally be present during delivery to ensure that they check the furniture at the time of
delivery. Our delivery staff will assist the customers with any questions they have.

if your order out of stock we will do our best for sure that your order will ready to ship within 2 weeks

We accept Visa®, MasterCard®, credit cards.
or if item out of stock if you want to place an order then send 30% advance by cheque or direct bank transfer.